Policy & Terms


1. Privacy Policy

We respect your privacy and are committed to protecting your personal information. When you use our website or app, we may collect information such as your name, email address, payment information, and usage data to provide and improve our services.

  1. Your data will never be sold to third parties.
  2. We use secure encryption to protect your information.
  3. You can request access to, or deletion of, your personal data at any time by contacting us at hello@robonova.world

2. Terms of Use

By accessing our website or app, you agree to our Terms of Use.

  1. You may use our services only for lawful purposes.
  2. You agree not to reverse engineer, copy, or misuse our products, apps, or content.
  3. We reserve the right to suspend or terminate accounts that violate our policies.

3. Refund & Return Policy

We want you to be satisfied with your purchase.

  1. Digital products (app subscriptions, virtual features) are non-refundable once activated.
  2. Physical products may be returned within 14 days of delivery if defective or damaged. Shipping costs are non-refundable unless the item is faulty.
  3. To request a return or refund, please contact hello@robonova.world with your order details.

4. Shipping & Delivery

  1. We ship worldwide from our fulfillment centers.
  2. Shipping times vary by location; estimated delivery times are provided at checkout.
  3. Once shipped, tracking information will be sent to your email.

5. Disclaimer

  1. Our AI products are designed for **emotional companionship and entertainment purposes only**.
  2. Robonova.i does not provide medical, psychological, or therapeutic services.
  3. Interaction with our AI is not a replacement for professional care.

6. Intellectual Property

  1. All content, logos, and designs on this website are owned by Robonova.i or our partners.
  2. No content may be copied, reproduced, or distributed without written permission.

7. Contact Us

If you have any questions about our policies, orders, or products, please contact us:

  1. Email: hello@robonova.world